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      We are very excited to share that from 1 August 2022, Terminix UK Ltd will be operating under the new name Vergo Pest Management Ltd.

      Our new brand recognises us as the UK’s largest independent pest management provider, which is underpinned by our main shareholder and investors from Norvestor.

      This change of company name will allow us to present ourselves as the most innovative and forward-thinking pest management business in the UK today. As part of our new brand commitment, we will also be continuing to develop our sustainability and green credentials on behalf of our customers, staff and for future generations.

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      On 1 April we acquired Pest Pulse Ltd (UK only).

      All services previously carried out by Pest Pulse are now being carried out Vergo Pest Management Ltd.

      Vergo is the largest UK’s largest independent pest management provider, and we are the most innovative and forward-thinking pest management business in the UK today.

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      Expert Pest Control

      Vergo Pest Management Ltd acquire Expert Pest Control Ltd

      We are pleased to announce the acquisition of Expert Pest Control by Vergo Pest Management Ltd, which has officially completed on Friday 30 September 2022.

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      Vergo hero background shape 1 Vergo hero background shape 2

      Ethical Business Practice Policy

      Last Updated: 02/11/2020

      Ethical Business Practice Policy

      Purpose and Scope

      This policy sets out our ethical business practices. It applies to all employees, in relation to our dealings with our people, agents, clients, suppliers, subcontractors, competitors, government officials, the public and investors in all our operating locations.

      Policy Objectives

      We have a duty to act responsibly and to show the highest levels of ethical and moral stewardship. The objectives of this policy are to:

      • Support our commitment to be a responsible business and develop mutually beneficial and sustainable relationships with our stakeholders, based on trust and co-operation;
      • Treat all our stakeholders appropriately; and
      • Promote safe and fair working conditions, including the responsible management of environmental and social issues within our supply chain by ensuring our suppliers comply with our Supplier Code of Conduct, our policies and other legal requirements.

      Requirements

      Zero tolerance to bribery and corruption: Bribery and corruption will not be tolerated. It is not acceptable to:

      • Give, promise to give, or offer, a payment, gift or hospitality with the expectation or hope that a business advantage will be received, or to reward a business advantage already given, or to facilitate or expedite a routine procedure;
      • Request, agree to receive or accept payment from a third party that is known or suspected to have been offered with the expectation that it will obtain a business advantage from Terminix;
      • Participate in any activity that might lead to or suggest that a facilitation payment or kickback has been made or accepted by Terminix;
      • Accept a gift or hospitality from a third party if it is known or suspected to have been offered or provided with an expectation that it will obtain a business advantage from Terminix; or
      • Threaten or retaliate against another employee who has refused to commit a bribery offence or who has raised concerns under this policy.

      All reasonable suspicions must be reported in line with the whistle blowing procedure and any acts of bribery will be notified by Terminix to the relevant government agency. Any acts of bribery and other forms of corruption, and failure by any employee to report such acts when they reasonably suspect or know another employee has committed them, will be treated as gross misconduct and may result in summary dismissal.

      Zero tolerance to tax evasion and the facilitation of tax evasion: Tax evasion and facilitation of tax evasion will not be tolerated, this refers to all taxes including social security, both in the UK and overseas. Tax evasion is the offence of cheating the public revenue of any territory of any taxes due. The facilitation of tax evasion is aiding, abetting, counselling or procuring the commission of a tax evasion offence or knowingly being party to such activity. It is not acceptable to:

      • Participate in any activity that may be regarded as tax evasion or the facilitation of tax evasion;
      • Agree to enter into any arrangement with employees, customers, suppliers or contractors that may lead to the diversion of any tax away from relevant authorities;
      • Assist any individuals in any of the above activities. You have a responsibility to raise any concerns you may have, which can be done in accordance with the Whistle blowing procedure.

      Zero tolerance to fraud: All employees, subcontractors, agents and suppliers must act honestly and with integrity at all times. All reasonable suspicions of fraud must be reported in line with the Whistle blowing procedure. No accounts must be kept “off the book” to facilitate or conceal improper payments.

      Share trading and insider dealing: Insider dealing will not be tolerated. Insiders are defined in the supporting procedure. Insiders require clearance to deal in Terminix securities as set out in the procedure.

      Expenses and entertainment: All expenses and entertainment must be in accordance with the Business expenses and Entertaining procedures.

      Business practices and ethical conduct: We will comply with all international sanctions regimes and will not provide services and/or resources to those subject to sanctions.

      Client confidentiality and information related to data protection legislation must be safeguarded. Conflicts of interest must be declared. Anti-competitive practices will not be tolerated. The use of third parties and introductory fees during the bidding process is prohibited. We never make donations to political organisations and only make charitable donations that are legal and ethical under local laws and practices.

      Human rights and labour standards: Over and above the requirements of the Modern Slavery Act, we endorse the tenets of the Global Compact principles, International Labour Organisation Declaration on Fundamental Principles and Rights at Work and the Ethical Trading Initiative ‘Base Code’ and will ensure that: employment is freely chosen; freedom of association is respected; working conditions are safe and hygienic; child labour shall not be used; wages are not lower than minimum wage; working hours are not excessive; no discrimination is practised; regular employment is provided; and no harsh or inhumane treatment is allowed. Compliance with these rules is a prerequisite for any business engagement.

      Lobbying: We do not directly participate in political activity. However, we will engage in policy debate on subjects of legitimate concern to us, our people and the communities in which we operate. This engagement will be carried out in accordance with our Communication policy. The Executive Board will monitor activities to ensure they align with our core values.

      Responsibilities

      The MD is responsible for:

      • Reviewing, endorsing and achieving this policy’s aims.

      Directors are responsible for:

      • Ensuring that this policy and supporting strategies and procedures are distributed, implemented and complied with;
      • Ensuring appropriate controls are in place and implemented to ensure compliance with this policy and applicable HMRC regulations, escalating any significant deficiencies or breaches to the Senior Management Team; and
      • Leading by example in protecting the Terminix brand and communicating effectively.

      Managers are responsible for:

      • Implementing and enforcing the processes and procedures;
      • Ensuring that their people are aware of their responsibilities and receive appropriate training;
      • Reporting immediately to the Divisional Managing Directors any significant deficiencies or breaches; and
      • Addressing any inappropriate behaviour.

      Employees are responsible for:

      • Carrying out their work in line with this policy and associated procedures;
      • Challenging any behaviour that falls short of the expectations of this policy; and
      • Identifying any breaches of this policy and reporting them to their line manager.

      What will successful implementation of this policy achieve?

      Self-assessment and independent assurance over the robustness of the whistleblowing, anti-fraud and bribery arrangements;

      • Downward trend in losses and reportable incidents arising from fraud and bribery; and
      • All instances of non-compliance investigated, and appropriate action taken.